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Internet Vaulting Security Overview

In the Data Storage Internet Vaulting solution architecture, the DS Client application is responsible for initiating backups; the storage vaults located in the Data Centers are responsible for managing the data and keeping this data secure. The following sections illustrate how Internet Vaulting creates a secure environment for data transfer, storage and manageability. The Internet Vaulting security design was created with main components:

1.       Customer Location 

§         Usernames and passwords

The software is configured upon install with a username and password. This username and password must be entered each time to gain access. The software can also be configured to take advantage of a pre-defined user group located on the Local Machine / Active Directory / NT 4.0. This feature allows multiple user accounts to access the software with multiple levels of permissions. This is a very useful feature in a medium to larger corporation where various people are responsible for backing up their departments data on a regular basis.

 §         Unique machine ID

Upon installation of the DS Client software on a client’s network, a unique machine ID security cookie is automatically created and registered with our Data Vaults and tagged to the client’s account. This cookie contains a snapshot of the machine we installed the software on from a hardware (MAC address, processors, memory etc) and software (OS) standpoint. This cookie is generated on-the-fly each and every time a client tries to connect to one of our Data Vaults. If the cookies do not match 100%, the connection is denied. This process prohibits a rogue employee from downloading or otherwise acquiring the software and using its company’s account registration information to gain unauthorized access to our Data Vaults. 

2.       Data Transmission 

§         Proprietary software format

All client data is transmitted in the Internet Vaulting software format, as well as being compressed and encrypted.  Without a properly authorized DS Client installation, the data is unreadable. 

§         Encryption

To insure the security of our client’s data, the software automatically encrypts every file it sends over the internet with an encryption key provided by the client during the installation process. Internet Vaulting utilizes government approved AES encryption algorithms to generate its public and private key pairs and supports an industry leading key size up to 256 bits. 

All clients’ files are stored and remain encrypted on our secure Data Vaults at all times.  The decryption process occurs automatically during the restore operation by our software.  This ensures that all backup data transferred and stored outside the client’s location is always protected.  

Note:  For compliance and regulatory reasons Data Storage cannot reset encryption keys, nor does Data Storage retain encryption keys unless specifically instructed to do so by the client.  A lost encryption key will means that the stored data will be inaccessible and that the backup set will need to be re-seeded. 

§         Block level changes

After the initial seed backup Data Storage creates a customer specified number of generations based upon block level changes.  Block level changes refers to a review process that is completed during each backup set that recognizes and captures 4k block level changes to files since the last backup.  Only the changed blocks are processed offsite for retention.  In the event of a restore Internet Vaulting instantly recompiles the block level changes with the seed backup and restores a point-in-time copy of the customer’s data. 

Block level changes enhance security by only sending bits and pieces of data to complete a daily full backup.  Complete files are not sent, only fragments of files which would be unusable without the seed data. 

3.       Internet Vaulting Data Centers 

§         Physical security

All client data resides in its encrypted form behind the Internet Vaulting firewall.  In addition, the Data Vaults reside in a secure state-of-the-art co-location facility with redundant internet bandwidth, power, and backup generators. Physical access to the Data Vaults is guarded by three separate pass key entrances and each Data Vault is located within a locked cabinet.  

§         Facility redundancy

Complete redundancy for bandwidth and power are a mandatory requirement for all facilities in which the Data Vaults are located.  For example: The primary Data Vault maintains 12 separate bandwidth providers for constant internet availability and capacity.  In addition, dual conduits in to the building for both power and bandwidth are utilized.  Power is supported by UPS, battery backup and diesel generators and utilizes an automatic transfer switch to transfer power in the event of an emergency.  

§         IP security

Upon request, Data Storage can lock client account to a certain public IP range or even a single IP address. This feature adds an additional level of security for Data Storage clients and prevents someone from stealing the machine with the DS Client software and trying to gain access to the protected data from outside the company network.

Understanding Key Security Aspects of Internet Vaulting    


 

     
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